Privacy Policy

1. Introduction

This Privacy Policy describes how Kyo Marketing Web collects, uses, and protects users’ personal information when using the website https://kyomarketingweb.ca/.

By using this website, you agree to the practices described in this policy.


Data Controller

The data controller is: Kyo Marketing Web.

Adress : 57, Rue Ste-Cécile Salaberry-de-Valleyfield Québec J6T 1L6

Email : info@kyomarketingweb.ca

Phone Number : (514) 562-3045


3. Personal Data Collected

We may collect the following data:

a) Data Provided Directly

  • Name, Last Name

  • Email address

  • Phone Number

  • Postal Code (if order / delivery)

  • Any information submitted through a form (contact, quote request, registration, etc.)

b) Data Collected Automatically

When you browse our website, we automatically collect:

  • IP Adress

  • Browser and device type

  • Pages visited and time spent browsing

  • Approximate location data

  • Cookies and Similar Technologies


4. Purposes of Data Collection

Your data is collected for the following purposes:

  • Responding to your requests (contact inquiries, quote requests, questions)

  • Gérer votre compte (si applicable)

  • Traiter vos commandes et livraisons (si e-commerce)

  • Envoyer des emails marketing/newsletters (avec votre consentement)

  • Improve the website and user experience.

  • Measure website traffic (e.g., Google Analytics)

  • Ensure website security and prevent fraud.

  • Comply with our legal obligations.


Legal Basis for Processing (GDPR)

The processing of your data is based on:

  • Your consent (e.g., newsletter, cookies)

  • The performance of a contract (e.g., order, service)

  • Our legitimate interests (e.g., security, website improvement)

  • Our legal obligations


Data Retention Period

We retain your data only for as long as necessary:

  • Contact information: [e.g., 12 months after the last interaction]

  • Billing information: [e.g., 6 years (legal requirements)]

  • Cookies: [e.g., up to 13 months]

  • Newsletter: until you unsubscribe


7. Recipients of the Data

Your data may only be shared with service providers necessary for the operation of the website and its services, such as:

  • Hosting provider: [Name]

  • Email marketing platform: [Mailchimp, Brevo, etc.]

  • Analytics tools: [Google Analytics, Matomo, etc.]

  • Payment service providers: [Stripe, PayPal, etc.]

  • Logistics service providers (if delivery is required)

We never sell your data.


8. Data Security

We implement technical and organizational security measures to protect your data (e.g., encryption, restricted access, firewalls, etc.).

Despite these measures, no system is completely secure.


9. Your Rights (GDPR)

In accordance with data protection laws, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to object

  • Right to restriction of processing

  • Right to data portability

  • Right to withdraw your consent at any time

  • Right to lodge a complaint with a supervisory authority (e.g., CNIL)

To exercise your rights:
📩 Contact us at: info@kyomarketingweb.ca


10. Cookies

Our website uses cookies to:

  • Ensure the website functions properly

  • Mesurer l’audience

  • Proposer du contenu et des publicités personnalisées (si applicable)

You can manage your preferences through [cookie banner / link to tool] or through your browser settings.


11. Transfers Outside the European Union (if applicable)

Some of the services we use may transfer your data outside the European Union.
In such cases, we ensure that these transfers are subject to appropriate safeguards (e.g., Standard Contractual Clauses, Data Privacy Framework, etc.).


12. Modification de la politique

We may modify this policy at any time.
Last updated: March 18, 2026.